FAQ - Frequently Asked Questions
FAQ
How does local pick up work?
Choose our convenient local pickup option in Talbotville, Ontario near St. Thomas to collect your order quickly without worrying about shipping times or costs. We'll email you the pickup address and coordinate a specific time for easy collection!
Does Grace Gifts Co. offer shipping?
Our shipping is handled by Canada Post. Take a look at the choices during checkout. We have standard shipping and Express options available for a fee.
What is the return policy?
Due to the nature of our products, we do not accept returns. Each item is custom made, tailored specifically to your preferences and needs.
At Grace Gifts Co., we're here to support you every step of the way. If you encounter any problems, reach out to us at info@gracegiftsco.com. Let's work together for a positive experience!
How soon will I receive my order?
Please keep in mind each item is specifically made for each customer - processing time is 2-5 business days and then your items will be shipped out via the shipping option you choose at check out. Local pick up is also available.